Privacy Policy

Privacy Protection & Information Collection

Natural Touch Hair Studio Inc. commits to protecting personal information responsibly. The company collects data when clients book appointments, complete intake forms, subscribe to mailing lists, or contact us through our website or booking platform.

Information gathered includes: your name, email, phone number, health-related hair and scalp information, and appointment history.

Use of Information

Client data supports personalized services, appointment communications, experience improvement, and optional wellness resource sharing. Information remains confidential and is not sold to third parties except as legally required or for payment processing.

Data Security & Confidentiality

We take reasonable steps to protect your personal information through secure platforms and limited access. All consultation details, intake forms, images, and wellness information stay confidential.

Salon Policies

Consultation Requirements

New clients and returning clients absent 12+ months must complete consultations. Results vary based on consistency, home care, wellness factors, and adherence to recommendations.

Booking & Cancellations

Appointments require advance booking. 24–48 hours' notice is requested for cancellations; late cancellations incur fees.

Payments

Deposits are non-refundable and applied to services. Cash is not accepted.

Treatment Packages

Sessions are non-transferable and non-refundable.

Disclaimers

Hair outcomes vary individually. Wellness guidance serves educational purposes only and does not substitute medical advice.

Guest Policy

Children and additional guests are prohibited to maintain environment quality.

Service Refusal

The studio reserves discretion to refuse service if policies are not followed.